FAQ
What is your return/refund policy?
Returns accepted if you received the wrong color or item, please email us @ DabSmart420@gmail.com
How long will it take to receive my order?
Our turnaround time for 3D printed products is typically 3-5 business days. Shipping times vary depending on your location and shipping method selected at checkout. We offer standard and expedited shipping options.
What is your return/refund policy?
Yes, we ship internationally. Shipping costs and times vary depending on your location and the shipping method selected at checkout. Please note that international customers are responsible for any customs or import duties that may apply to their order.
What are the payment options?
We accept all major credit cards as well as PayPal and Apple Pay. All payments are processed securely through our website.
How is my data saved?
We take your privacy seriously and use industry-standard encryption to protect your personal information. Your data is stored securely on our servers and is only accessible to authorized personnel.
How can I clean my item?
We recommend using ISO / rubbing alcohol on a damp cloth.
Can it take heat?
We recommend letting things cool off to around 200 degree before placing it down on the plastic. Like any plastic please don't put direct heat to it.
Are other color options available?
Yes, Please email us or DM us on Instagram- we will talk about the options.
What are the stands made out of?
They are made out of PLA. It is a hard plastic that is durable and not rubbery.
PLA/Plastic Coloring?
Due to the nature of PLA / Plastic that we print with, the color may vary from spool to spool even from the same manufacture.
Can I mix and match colors?
Yes, items that offer a mix and match option with have a color choice of "MISC". Please email or DM us prior to ordering to make sure we can accommodate your request.
What does PLA stand for?
It is a thermoplastic monomer derived from renewable, organic sources such as corn starch or sugar cane. Google for more info.
Privacy & Safety
At DabSmarts, we take your privacy and safety seriously. We use industry-leading security measures to protect your personal information, and we will never share your details with third parties without your consent. Click here to learn more about our privacy and safety policy.